Create Jira Tickets from Discord Messages
Turn Discord messages into Jira Service Management tickets in clicks. AI classifies request type and pre-fills fields to create accurate tickets fast.
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Discord for Jira vs using webhooks
Why Jira automation webhooks often break for Discord notifications, and a simpler way to get reliable, actionable updates without JSON and quotas.
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Massive Notifications Redesign
Discord for Jira notifications gained one-click actions, better formatting, richer fields, mentions, rule cloning, and cleaner channel routing.
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Customizing issue creation in Discord for Jira
Configure which Jira fields appear when users create issues from Discord, including required fields and slash-command parameters.
Read articleImport questions from CSV file
We have just released new feature: importing questions from CSV file. Many of you have existing systems where you store questions and answers. Now you...
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Introducing tag icons
You can now enhance your tags by adding icons to them! These icons will be visible in all places where the tag is displayed. Custom icons on questions...
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New Help Center website published
It is pleasure for us to announce that we have released new Community Questions Help Center website. It will replace the old documentation website. New...
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Watching tags
You can now watch tags to get notifications about questions related to specific topics
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Introducing global tags
We'd like to introduce to you new global tags feature. Global tags allow you to define tags that will be visible in all spaces. We'll explain how they...
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Sort questions by views
You can now sort questions by the number of views, mostly viewed ones will be at the top.
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Displaying created and edited dates
After this release you will see both Created and Edited dates for questions and answers if they were edited. Questions view Question details
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Content editor: inserting statuses now possible
You can now insert statuses to your questions and answers! See screenshot below:
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Home page widget
We added widget that displays a list of recently asked and answered questions on your Home Page. Thanks to that, you can follow Questions activity in an...
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Content editor: inserting emojis is now possible
Use emojis in questions, answers and comments! We have added support for emojis for all types of content: questions, answers and comments.
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Watching all spaces
Get email notifications about new questions asked anywhere! This is especially handy if you have a lot of spaces with questions. Now you can watch them...
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Watching space
Get email notifications about new questions asked in a space! You can now watch space and get notifications about all new questions posted there by...
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Displaying questions from all spaces
In this major release, we are giving you the ability to see all questions from all spaces on a single page! You will see this aggregated view when...
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Better search
We significantly improved search experience in this release: Question content is now searchable (not only question title), Answers content is also now...
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More Slack/Google/Teams notifications options
This release allows you to configure new options for sending Slack/Teams/Google Chat notifications: Sending notifications also when new answer/comment...
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Sharing questions
In this release, we have been focused on mostly UI and UX improvements of question view. We also added one smaller feature which is ability to easily...
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Tags tab improvements
We've added a lot of new features related to tags tab. Let's go through them: New "List View" display mode You can now switch between "tiles" and "list"...
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Related Questions
Now you will be able to see questions with similar tags when opening particular question (related questions). We also redesigned question page by...
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Question Views
This release gives you the ability to see questions views count. Question views statistics are displayed on the question list, next to the number of...
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Contributors, reputation points and user profiles
You can now see who is asking questions and sharing answers thanks to addition of new Contributors tab. Contributors can also earn reputation points by...
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Microsoft Teams integration
You can now enable Microsoft Teams notifications. When enabled, you'll receive messages about newly created questions in configured channel: Learn more...
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Multiple app connections of same type now supported
We've redesigned space settings around connecting apps like Slack or Google Chat. With new UI and features, you can notify on multiple Slack channels...
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Showing similar questions
It often happens that question you want to ask was already answered. In order for you to save time (of asking same question again) we added a list of...
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E-mail notifications when question or answer upvoted
It's always nice when someone upvotes your question or answer. From now we'll let you know about it if you're an author. Such notifications help build...
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Watching questions
We extended ability to watch questions to all users in this release (previously only question's author could watch it).
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Redesign of voting experience
Voting has been redesigned. Existing voting widget has been replaced by "Upvoted by" bar displaying number of upvotes along with who upvoted...
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Support for e-mail notifications and mentions
E mail notifications will be now sent to question's author about new answers, as long as he/she waches the question. Every newly created questions are...
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Google Chat integration
It's now possible to send notifications about new questions to Google Chat room. This functionality can be enabled in space settings: After enabled,...
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Searching, sorting and filtering questions now possible
You can now search, sort and filter questions: Searching: Search by title, or search content of questions and answers with advanced search, Filtering:...
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Assigning tags to questions
We've added ability to assign tags to questions. Going into details, this includes following functionalities: Assigning tags to questions Each question...
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New editor option: inserting panels
You can now insert info panels to your questions and answers! See screenshot below:
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Global settings
Global settings page has been redesigned. We have also added new global setting, that allows you to enable space questions for all spaces.
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Slack integration
In this release, we have added ability to automatically send Slack notifications about newly asked questions to your Slack channel. Slack integration can...
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Attachments in questions and answers content
We have added support for attaching files and images to the question or answer content. Screenshot below presents how it works:
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