Firnity creates playful Atlassian apps that energize team workflows, fueling rich collaboration and limitless potential for Jira and Confluence users.
TL;DR - New: “Create support ticket” directly from any Discord message. The app uses AI to classify request type, pre-fill fields, and attribute the ticket correctly so you go from chat to triaged ticket in seconds. Try it now →
Webhooks look simple until they aren’t. For anything beyond basic pings, they tend to be fragile, noisy, and hard to maintain. Here is why, plus an alternative that keeps Jira Discord notifications reliable without extra work.
TL;DR - I’ve released a massive Discord for Jira notifications redesign throughout July: added one‑click actions, auto-threads by issue, expanded fields (5→16+), better formatting, Discord mentions, visual emojis, duplicating/disabling notification rules, and global notifications. Quite a lot 🙂
I've had the same conversation with customers again and again: "Łukasz, we always link new issues to an epic, but nobody touches Priority or Assignee at creation time. Can we hide those fields?"